Terms of service

Terms and Conditions

§ 1 Scope of Application

1. The following General Terms and Conditions are part of the contract
between the company LampArena GmbH, Pillauerstraße 50b, 22047 Hamburg represented
through its managing director Ramin Baryss Sarir-Shirazi (hereinafter: LampArena) and
to the customer (hereinafter referred to as the customer) as well as their legal successors.
2. LampArena provides services, performances, and deliveries exclusively based on
these General Terms and Conditions, insofar as they are effectively incorporated into the contract
have been included.

§ 2 Contract

1. The use of the online offers and services requires that the customer the
has reached the age of 18 and is fully legally competent.
2. The services listed in brochures, advertisements, and on the internet do not yet constitute a
constitutes a binding offer.
3. A contract is only concluded with written order confirmation by LampArena or
conclusively established with the execution of the contract by LampArena. Side agreements and
Additions are only valid with written confirmation.
4. LampArena reserves the right to reject individual cases. In particular, it can
Customer requests will be rejected if the order is from the specified
deviates from the requirements or the customer is credit unworthy.
5. Orders and delivery addresses outside the Federal Republic of Germany are not
accepted. Any payments already made will be refunded or
credited back to the credit card account.

§ 3 Obligations of the Customer

1. The processing of delivered data and image products from the customer takes place within the framework
a technically automated process without manual pre-check and correction.
The customer confirms by uploading files or entering data,
that he has the right to distribute the contents and materials of this file and to
multiply.
2. Data entered by the customer for processing the ordered product are subject to
also a technically automated process without manual pre-check. The
Customer confirms by uploading the entered data that these are the
correspond to accuracy.
3. The customer guarantees that the contents and materials of a submitted file do not violate
violate applicable law.

4. The customer assures,
a. that no illegal content (glorifying violence, inciting hatred, racist templates,
Materials and contents, propaganda materials, symbols of unconstitutional parties
or their replacement organizations or instructions for criminal offenses, pornographic
Templates and also no discriminatory statements or representations regarding
Race, gender, religion, nationality, disability, sexual orientation) sent
will become;
b. that no laws for the protection of youth or criminal laws are violated. This applies
especially for the legal regulations of §§ 184 ff StGB (distribution of
pornography), 185 ff StGB (insult, defamation, slander) as well as for the
Provisions of the Youth Media Protection State Treaty;
c. that the templates (especially image and text files), content and materials that
to be sent, no copyright, trademark or other third-party rights, the
violate general personality rights or other rights of third parties.

§ 4 Conclusion of Contract

Under "Products," the customer can initially choose between a female or male torso
Choose (rear or front view). This is followed by the option to choose between different
to be able to choose options (colors, texts, numbers, etc.) to customize the products freely according to the
to design according to their own wishes. A preview of the
designed item. This is a digital design that minimally differs from
may differ from the original print colors. By clicking the "Shopping Cart" button, the
self-designed items added to the cart.
The customer can then switch to their shopping cart as a guest or (registered) customer. Here
can the customer once again take all necessary steps to process the order
set (delivery, payment method, discounts/vouchers etc.). The customer will be here
again on these terms and conditions as well as on the return conditions for personalized products
informed. After confirming the notices, the customer submits by clicking the button "Now
"purchase" a binding order of the goods listed on the order page. Your

A purchase contract is concluded when we confirm your order with an order confirmation via e-
Accept mail immediately after receiving your order.

The production of the ordered item only begins upon receipt of the fully owed
Payment of the total amount due listed on the invoice. This includes, in addition to
the purchase price as well as the additional costs - such as shipping costs - are included.

§ 5 Payment and Shipping Costs

1. The purchase price is due immediately upon conclusion of the contract and will be debited in advance. The
The direct debit or the charge of the credit card is made upon completion of the order.
2. All prices include the statutory value-added tax as end customer prices and the
Shipping costs within Germany. Exceptions apply for shipping abroad.
Additional costs may arise, which can vary depending on the country.
3. The customer is entitled to payment using the payment options listed in point 8.

4. If the customer fails to meet their payment obligations, especially payments
reverses or suspends its payments or when other circumstances become known
will question the customer's creditworthiness, is the LampArena
entitled to demand the entire remaining debt to be due.
5. For chargebacks from direct debit or credit card reversals, reserves
LampArena introduces a reasonable processing fee to be determined on a case-by-case basis
to collect, unless the customer has the chargeback or the credit card reversal
not justifiable.
6. Arise due to the provision of an incorrect delivery address or an incorrect recipient
additional shipping costs, these costs are to be reimbursed by the customer, unless he
does not bear responsibility for the incorrect information.
7. The customer can choose from the following payment methods:
a. KK
b. Klarna
c. Amazon Pay
d. PayPal
e. Apple Pay
f. Instant transfer
g. Prepayment
8. Your account data, such as email address, first and last name, date of birth, address and
Phone numbers will be automatically selected as required.
Payment providers transfer.

§ 7 Delivery

The LampArena strives to process the order as quickly as possible after payment is received
to manufacture diligently and deliver to the customer. The potential delivery date
The delivery time after receipt of payment is 4 working days. As far as delays occur after leaving the warehouse
occur through the shipping service provider, LampArena has no influence on this. It affects the
LampArena is not at fault in such cases.

§ 8 Return

Custom-made goods according to the specifications and wishes of the customer are excluded from the
Returns excluded. Exceptions exist if the goods are clearly
Material defect or production error is subject to.

§ 9 Retention of Title

Until all claims are fulfilled, we reserve the right of ownership of the delivered goods.

§ 10 Right of Withdrawal

If you are a consumer (that is, a natural person who places the order for a purpose
gives, which is not attributed to your commercial or self-employed professional activity
is available to you in accordance with the statutory provisions a right of withdrawal
to.

Exception to the right of withdrawal: If a contract is concluded with a consumer outside of
Commercial premises concluded or a distance selling contract goods specifically for a
Custom-made for customers or tailored to their personal needs in accordance with § 312g
Section 2 Sentence 1 BGB is concluded, so there is no right of withdrawal. This is based on European law
on Article 16 letter c) of Directive 2011/83 (Consumer Rights Directive).
As a consumer, if you exercise your right of withdrawal, you have the
to bear the regular costs of the return. Otherwise, the provisions for the right of withdrawal apply
Regulations that are detailed in the following cancellation policy:
You have the right to cancel this contract within fourteen days without giving any reasons.
withdraw. The withdrawal period is fourteen days from the day on which you or a person designated by you
named third party who is not the carrier has taken possession of the goods.
To exercise your right of withdrawal, you must contact us via a message on Etsy or a
Inform us of your decision to revoke this contract by means of a clear declaration via e-mail.
Take advantage of this opportunity, and we will promptly (e.g. via email)
to send a confirmation of the receipt of such a cancellation.
To maintain the cancellation period, it is sufficient that you send the notification of the exercise of the
Send the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you effectively revoke this contract, we will refund you all payments we have received from you
have received, including the delivery costs (except for the additional costs that arise
this results in you choosing a different type of delivery than the cheapest one we offer
you have chosen standard delivery), without delay and at the latest within fourteen days from the
Day to repay, on which the notification of your cancellation of this contract is received by us
has been received. For this refund, we will use the same payment method that you used for
the original transaction, unless explicitly agreed with you
agreed something else; in no case will you be charged fees for this refund
calculated. We can refuse the refund until we receive the goods back
have or until you have provided proof that you have returned the goods, each
after which is the earlier time.
You must return the goods immediately and in any case no later than fourteen days from the
The day you inform us about the cancellation of this contract, to us or to
(LampArena GmbH) to return or hand over. The deadline is met if you send the
Send goods before the expiration of the fourteen-day period.
You bear the direct costs of returning the goods.
You only have to cover any potential loss in value of the goods if this loss in value
for testing the quality, properties, and functionality of the goods not
is due to the necessary handling of them.
Prices and Shipping Costs

The prices listed on the product pages include the statutory value-added tax and
other price components.
When paying by cash on delivery, an additional fee of ____ euros will be charged, which the
The local delivery person charges. No additional taxes or costs apply.

§ 11 Dispute Resolution

The EU Commission has an online platform for the resolution of disputes
created. The platform serves as a point of contact for out-of-court settlement of
Disputes regarding contractual obligations arising from online purchase agreements.
More information is available at the following link:
http://ec.europa.eu/consumers/odr. To participate in a dispute resolution procedure before a
We are neither willing nor obliged to participate in a consumer arbitration board.